Effective date: January 1, 2026. These terms apply to the website at masonryfayetteville.com and to services provided by Custom Fayetteville Masonry & Concrete.
By accessing or using our website at masonryfayetteville.com, or by engaging Custom Fayetteville Masonry & Concrete to perform any services, you agree to these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or engage our services.
We may update these terms from time to time. The current version will always be posted on this page with the effective date. Continued use of our website or services after changes are posted constitutes acceptance of the updated terms.
Custom Fayetteville Masonry & Concrete provides masonry and concrete contractor services including, but not limited to, foundation repair, chimney repair, tuckpointing, brick and stone work, retaining walls, driveways, walkways, outdoor kitchens, and related masonry construction and restoration.
Services are provided in Fayetteville, AR and surrounding communities in Northwest Arkansas. We reserve the right to decline any project at our discretion.
The information on our website is for general informational purposes only. It does not constitute a binding offer or guarantee of specific services, timelines, or pricing. A written estimate provided directly to you governs the terms of any specific project.
All pricing is provided through written estimates specific to your project. Verbal estimates, ballpark figures communicated by phone or email, or any price information on our website are not binding commitments. Only a signed written contract or estimate constitutes an agreement to perform work at a stated price.
Estimates are based on conditions visible and accessible at the time of inspection. If unforeseen conditions are discovered once work has begun - such as hidden structural damage, subsurface obstructions, or material conditions not apparent during the initial estimate - we will notify you of any necessary changes to scope or price before proceeding.
Estimates are valid for 30 days from the date issued unless otherwise stated in writing.
Project start dates are estimates and are subject to weather conditions, permit processing times, and material availability. We will communicate any significant scheduling changes to you as soon as we are aware of them.
If you need to cancel or postpone a scheduled project, please notify us as soon as possible. Cancellation policies, including any fees for work already performed or materials already ordered, will be specified in your project agreement.
We reserve the right to reschedule work due to weather conditions that would compromise the quality of the work, including rain, extreme cold, or excessive heat.
Payment terms will be specified in your written project agreement. Unless otherwise agreed in writing:
Accounts not paid within the timeframe specified in the project agreement may be subject to a late payment charge and, if necessary, referral to a collections process. We reserve the right to file a mechanic's lien on your property as permitted by Arkansas law for unpaid work.
Any warranties applicable to our work will be specified in your written project agreement. Where a specific written warranty is provided, it applies only to the work described in that agreement and is subject to the conditions stated therein.
Except as expressly stated in a written warranty provided with your project, our services are provided "as is." We make no implied warranties regarding fitness for a particular purpose, merchantability, or any other matter beyond what is stated in writing.
Warranty coverage does not apply to damage resulting from events outside our control, including but not limited to flooding, seismic activity, vehicle impact, improper use, or modifications to the work made by others after completion.
To the fullest extent permitted by applicable law, Custom Fayetteville Masonry & Concrete shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to our services or the use of our website, including but not limited to loss of use, loss of profits, or loss of data.
Our total liability to you for any claim arising out of or related to our services shall not exceed the amount paid by you to us for the specific work giving rise to the claim.
Some jurisdictions do not allow limitations on certain types of damages. In those jurisdictions, the above limitations may not apply to the full extent stated.
The content on our website - including text, images, logos, and other materials - is owned by or licensed to Custom Fayetteville Masonry & Concrete. You may not reproduce, distribute, or use our content for commercial purposes without our written permission.
You agree not to use our website in any way that is unlawful, that interferes with its operation, or that is harmful to other users or to us. We reserve the right to restrict or terminate access to our website for any reason.
If a dispute arises between you and Custom Fayetteville Masonry & Concrete related to our services or these terms, we encourage you to contact us directly first. Most issues can be resolved quickly through direct communication.
If we are unable to resolve a dispute informally, the parties agree to attempt resolution through mediation before pursuing litigation. The costs of mediation will be shared equally unless otherwise agreed.
If mediation does not resolve the dispute, any legal action shall be filed in the appropriate court in Washington County, Arkansas.
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Arkansas, without regard to its conflict of law provisions. Any legal proceedings arising under these terms shall be brought in Washington County, Arkansas.
We reserve the right to update these Terms and Conditions at any time. When we do, we will revise the effective date at the top of this page. We encourage you to review this page periodically. Your continued use of our website or services after any changes constitutes acceptance of the revised terms.
If you have questions about these Terms and Conditions, please contact us:
Custom Fayetteville Masonry & Concrete
226 S Locust Ave, Fayetteville, AR 72701